Heather is a Certified Professional Resume Writer (CPRW) based in San Francisco. A member of the Professional Association of Résumé Writers & Careers Coaches, she works as part of a cross-functional team of designers, product managers, engineers, SEO experts and writers to create compelling content for Resume Now. An award-winning journalist for more than 20 years, Heather has written extensively about resume and cover letter creation and other workforce topics since 2016. She earned an MFA in Writing from California College of the Arts. Contact: Heather O’Neill, CPRW.