Free Entry-Level Call Center Agent Resume Templates

An entry-level call center agent resume keeps things simple. There’s no need to embellish your resume when you’re learning the professional ropes. These designs also help you make good use of white space and balance your formal accomplishments and experience. Take a look at our entry-level resume examples and learn how you can build a winning resume.

Resume

Create ResumeCustomize Resume

Industry Snippets

By using our free entry-level call center agent resume templates, you will learn how to write a resume to launch an exciting career.

Entry-Level Resume Pros and Cons

Our free entry-level call center agent resume templates are designed to meet the needs of applicants who want to highlight their education, accomplishments, and hands-on experience acquired through internships, student work, or volunteer work.Pros: Appropriate for an entry level position

  • Pros: Easy for employers to read
  • Cons: Format lacks creativity of any kind
  • Cons: Finding a way to stand out will be challenging

Resume Text
Roberta
Hansen
123 Street,
City, ST
,
12345
(123) 456-7890 (H) –
(123) 456-7890 (C)
email@isp.com
Professional Summary
Customer-focused Call Center Agent with a passion for service excellence and in-depth knowledge of the beauty industry. Accomplished in helping to create unforgettable experiences while setting salon appointments. Success in building positive and meaningful relationships with clients to drive sales and increase loyalty and retention. Proficiency in Millennium software operations.
Skill Highlights
Customer service
Problem solving
Appointment setting
Active listening and communication
Selling and upselling services
Relationship building
Education and Training
El Paso Community College Business Administration and Management Studies 2015
El Paso, TX
Professional Experience
3/1/2016 ? Present
Call Center Agent
Bella Vita Salon and Spa ? El Paso, TX
Answer incoming phone calls to book appointments, follow up to client voicemails, and assist with customer service needs.
Book services accurately and efficient, and leverage consultative sales techniques and expertise to recommend best service based on client needs.
Process and scan client consent form conformations and validate client information in company database.
Drive sales and increase revenue by upselling and adding on services.
5/1/2015 ? 3/1/2016
Reservation Center Specialist
European Wax Center ? El Paso, TX
Answered calls for multiple wax centers, assisted guests calling to make or change reservations, and made confirmation and reminder phone calls.
Advised and updated guests of changes in company policies or procedures to retain loyal and cordial guest relationships.

    Advertisement