A cover letter is an excellent opportunity to provide a more descriptive presentation of the strengths that are highlighted in a resume. Hiring managers seek applicants who are able to talk about their skills and abilities in a way that proves a fit for the organization’s needs. The time you take to create authentic, industry-specific content, will pay off when you are able to demonstrate your understanding and passion for the job position you are applying for. With this professional customer service rep cover letter sample as your guide, you are one step closer to creating an original message that will catch the eyes of those who read it.
Professional Customer Service Rep Cover Letter Sample
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Customer Service Rep Cover Letter Must-Haves
When drafting your cover letter, keep in mind that less is more in this type of communication. Excessive content that becomes verbose or repetitive can bore the reader and withdraw from your strengths. While it may be tempting to address every aspect on your resume, doing so can quickly turn your cover letter into a complete duplicate. It is best to elaborate on key skills in a way that is compelling and relevant to the job description. This professional customer service rep cover letter sample is a great example of the length and type of content to include.
Best Action Verbs for a Customer Service Rep Cover Letter
Language such as that of the professional customer service rep cover letter sample shown above, can demonstrate how you have achieved results in the past, as well as other action verbs like built, answered, coached, executed, increased, handled, managed, and logged.
Cover Letter Text
Dear Mike Todd,
I came across your ad regarding an opening for a customer service position at Regis Trucking. My considerable experience working with customers, solving escalated issues, and maintaining strong consumer relations will enable me to be a valuable member of your CSR team. My experience has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow up to guarantee satisfaction. In both of my past jobs, I have been commended on more than one occasion for my ability to handle customer complaints in a way that is professional, positive, and effective. I strive to treat each customer in a way that highlights the moto and beliefs of the organization. My approach to maintaining consumer relations is comparative to the description you posted, and my skills can strengthen the consumer base at Regis Trucking.Not only will I provide trustworthy, friendly, and informative customer service to the individuals I work with, but I will also uphold the company’s efforts to be professional and to solve problems creatively. I will prove my ability to be an asset by being punctual, reliable, and organized. I appreciate the time you have taken to consider my candidacy. I look forward to speaking with you about how I can contribute to the values and integrity of Regis Trucking.
Sincerely,
John Doe
In addition to the Customer Service Representative Cover Letter example, be sure to check out our Customer Service Agent resume example.