As an exceptional customer service agent, one of your first and most important duties is to persuade the hiring manager to give you an interview and hire you for the position. Your cover letter is a unique chance to draw attention to your resume and set yourself apart from the other applicants. Consulting examples such as our professional customer service agent cover letter sample is an excellent technique to help generate ideas for writing a letter that starts up a conversation with the hiring manager about your qualities. The thought of a blank page may be overwhelming, so we have also incorporated a few suggestions to help you begin.
Professional Customer Service Agent Cover Letter Sample
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Customer Service Agent Cover Letter Must-Haves
By using a professional and friendly tone, avoiding errors, and sticking to details relevant to the position, you will let the hiring manager know you are the right fit for the job. A successful customer service agent encourages trust and confidence from the customers and the business. Select several essential job description qualifications and apply your work history to emphasize and highlight how you match them. Consult the professional customer service agent cover letter sample as a guide to ensure you don’t just reiterate what you list on your resume. The hiring manager is probably reading resumes and cover letters from hundreds of applicants, so keep your letter concise.
Best Action Verbs for a Customer Service Agent Cover Letter
As revealed in the professional customer service agent cover letter sample, you can stand out as the top candidate by using strong action words such as moderated, addressed, influenced, clarified, expressed, consulted, convinced, defined, suggested, and translated.
Cover Letter Text
Dear Mr. Brown,
I am excited to apply for the customer service agent position with Brown & Sons Lighting Services. As a client relations expert with over three years of expertise in customer service work, I have a pleasant demeanor, excellent phone voice, and enjoy interacting with consumers. Through my work-related and educational experiences, I have expanded my abilities to provide excellent service in a professional manner.My background in the people service industry has equipped me with superior organizational facilities and time management skills. I have outstanding problem-solving skills that allow me to respond to customer complaints or issues in a professional manner and offer resolutions. I have been complimented by past supervisors for handling stressful situations effectively. I would love to contribute my personal attributes and skills to the team at Brown & Sons Lighting Services.I believe you will find my knowledge of customer service methods and exceptional communication skills to be a perfect fit for the needs of the company. I am also proficient in Microsoft Office database and web-based applications such as Outlook, Excel, and Word, and would make a valuable addition to your team. I look forward to hearing from you to schedule an interview. Thank you for your time and consideration.