You already know that the role of a client relations manager is important for a business. You are expected to maintain relationships with a company’s biggest customers. Because this position is an integral part of a company’s success, hiring managers are looking for applicants who stand above the rest. If you want to be seriously considered for the job, you need to create a strong, informative resume to impress employers.
Reviewing our client relations manager resume sample can help you learn about must-have qualities you should incorporate into your own professional document. Well-written samples, like the one below, give you an idea of what hiring managers are looking for in terms of format, skills, and vocabulary. If you’re still struggling to create a resume that showcases your strengths, check out our resume builder for even more help.
123 Fake Street | City, State, Zip Code
Proactive Client Relations Manager who is constantly innovating new ways to improve the customer experience. Adept at creating strong relationships with clients, developing comprehensive client profiles and working with sales professionals. Specializes in manager and executive level contacts.
- Extremely observant and perceptive professional
- Excellent analytical skills
- Works well as part of a team
- Very strong presentation abilities
- Enjoys innovating customer solutions
- Significant sales and customer service experience
Client Relations Manager, July 2010 – February 2015 Company Name – City, State
- Responsible for developing comprehensive client profiles along with sales team.
- Arranged special events for best customers each year.
- Continuously developed correspondence for clients to thank them for their business.
- Developed several innovative database functions that are still used today.
- Responsible for increasing customer satisfaction by 29 percent over two years.
- Devised plans for retaining larger clients with sales.
- Developed new customer analysis reports for management each week.
- Often accompanied sales team on larger client presentations.
Education1997 Associate’s Degree, Business Administration Grendel Community College – City, State
Why Is This a Good Client Relations Manager Resume Sample?
Reviewing resume samples is most helpful if you understand what makes the document strong. Take, for instance, the professional summary of the client relations manager resume sample. The candidate quickly summarizes his biggest accomplishments, such as being able to work with high-level contacts and creating solid relationships with clients, while putting the spotlight on his ability to innovate and work as part of a team. He packs the summary with information, yet it’s only a three-sentence paragraph. Shorter paragraphs are easier to read, which makes this section a win.
The summary is followed by a core qualifications section. The candidate made sure to point out his skills that are important for a client relations manager to have. For example, the applicant included his ability to innovate customer solutions. The bulleted list is a smart format for this section because it allows employers to easily read about strengths. As you write your own section, remember to imitate the client relations manager resume sample by keeping your points short.
The next section of the sample resume delves into the heart of the candidate’s work experience. The entries span almost 20 years, which is about the furthest back you should go as you write your own work history. The candidate kept this part well organized by using the same format for each entry. He included the title of his position, the dates of employment, and the name and location of the company for each job as well as his biggest responsibilities and accomplishments. The reverse-chronological order makes it easy for hiring managers to read about the most relevant experience first.
The last section of the client relations manager resume sample looks at the applicant’s education. Because he graduated over a decade ago, there’s no information included about GPA, special awards, or courses. Instead, the candidate simply states the type of degree he completed, what he studied, and where he went to school.
Why You Need a Strong Client Relations Manager Resume
When you have experience on your side, you may think that a strong resume is not as important. After all, you’re more than qualified for the job, so the resume is more of a formality, right? Actually, you need a well-written resume no matter how experienced you are. According to many studies, most hiring managers spend five to seven seconds skimming through a document before deciding whether or not they want to learn more about the applicant. If you have a hard-to-read resume, it’s unlikely you’ll catch the eye of an employer no matter how much you have accomplished as a client relations manager.
You can increase your chances of getting an interview by reviewing the client relations manager resume sample. Study resume-writing best practices and read through our helpful tips to get more help as you set out to build your document.
Costly Client Relations Manager Resume Mistakes to Avoid
Avoiding mistakes helps increase the usefulness of your resume. As a customer relations manager, there are a few specific pitfalls you should avoid.
Communication skills are a must-have. Make sure to include this in your qualifications section, but you can also show off your written communication skills throughout the resume. This means really focusing on using the best language, editing for spelling errors, and maintaining a readable format.
Another big mistake to watch out for is getting too wordy. While you may have a lot of accomplishments and skills you want to show off, it is best if a resume can fit on a single page.
Finally, you need to be careful not to create a boring work history section. This part of your resume should show what you’ll be able to do for the employer. You can accomplish this by talking about more than your day-to-day responsibilities. The client relations manager resume sample increased the interest level by including metrics and using strong action verbs.
Client Relations Manager Resume Questions
What’s the best format for a resume: PDF, MS Word, or txt?
Generally, the Portable Document Format is the best format for a resume because it retains its formatting across a wide range of operating systems and platforms. However, if a hiring manager asks for a specific resume format such as MS Word or txt, submit your document in that format.
Always double check the job description or advertisement to make sure you submit the requested format. Whatever the specified format, our client relations manager resume sample can help you organize your document’s content.
What sections should you include in your client relations manager resume?
Review our client relations manager resume sample collection and you’ll see recurring sections throughout: header, summary, skills, experience, and education. These tend to be the standard sections for your industry. If you have numerous certifications, awards, or publications to showcase, you may choose to include additional sections for qualifications or accomplishments. If you’re ready to create your professional document, our quick and easy-to-use resume builder can save you time.
How can you separate your client relations manager resume from other candidates’ resumes?
Take inspiration from our client relations manager resume sample: Use the main sections of the resume to tell your unique story. Place your biggest accomplishments in the summary statement. Showcase your other successes within the experience section, tying your promotion or employee-of-the-month award to specific initiatives.
If you have more than a handful of successes to share with hiring managers, consider creating a separate accomplishments section. While resumes should be succinct and simply formatted, you can make your document stand out even more by applying a contrasting font or a horizontal rule to the header section.
What should you include about your accomplishments on your client relations manager resume?
Client relations management involves working with people to accomplish shared goals. Show prospective employers you have the skills, experience, and personality to be successful with clients and their business outcomes. Include accomplishments that prove your effectiveness as a leader, communicator, and innovator. Perhaps you received an award for landing new clients or improving client relations. Browse our client relations manager resume sample collection for examples of accomplishments.
How do you list awards on your client relations manager resume?
If you have awards from the workplace, present these within your experience section. Connecting an award or accomplishment to a specific position tells the hiring manager a story. It indicates you have the skills and abilities to make a difference in the workplace.
If you have a list of awards from the workplace and beyond, consider a separate accomplishments section for your resume. With any award listing, make sure you include the title of the honor, the conferring body, the year you received it, and any other pertinent information. Review our client relations manager resume sample to see how to list awards.
As you search for a new job, you need to remember that there is a lot of competition. Hiring managers hunt for candidates who have skills and accomplishments that will help them succeed. Your resume should focus on what makes you a competent client relations manager. Creating a strong document is not always easy. Turn to the client relations manager resume sample, best writing tips, and resume builder for help.