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Table of contents

Front Desk Agent Cover Letter Example
Related Cover Letter Examples
Cover Letter Template for a Front Desk Agent
Format Your Front Desk Agent Cover Letter
How to Write a Cover Letter for a Front Desk Agent
Add a Matching Resume
Key Takeaways
Resources to Help With Your Job Search

Your front desk agent career depends on your impressive range of interpersonal and customer service skills. To land the right role, you need a cover letter that communicates these skills. Our guide will help you build one.

Our guide includes:

A front desk agent cover letter example to guide your writing process.
A template to copy, paste and edit for a headstart on your letter.
Tips and strategies to help your letter succeed.

Need a winning cover letter fast? Let our Cover Letter Generator get you started with formatting help, stylish templates and content suggestions based on your input.

Front Desk Agent Cover Letter Example

Sample front desk agent cover letter

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What makes this a great cover letter for a front desk agent?

Basic template
A simple layout makes this front desk agent cover letter shine by displaying the candidate’s qualifications clearly.
Active language
Action-oriented language helps convey this candidate as a motivated and energetic contender.
Focus on customer service
Customer service is key to a front desk agent’s career. This cover letter emphasizes crucial customer service skills, showing that the candidate can handle the responsibilities of the role.

Cover Letter Template for a Front Desk Agent

Not sure how to start your letter? Copy and paste this sample cover letter and use it as a template to build your own letter.

Giovanna Richardson
Corpus Christi, TX 78418
555-555-5555
example@example.com

Oct. 9, 2024

Robert Andrews, Hiring Manager
Marriott International
123 Marriott Drive
Corpus Christi, TX 78418

Dear Mr. Andrews,

I am excited to apply for the front desk agent position at Marriott International. With over 12 years of experience managing high-volume reception areas, I bring a proven track record of exceptional customer service, organizational expertise and the ability to create welcoming environments that reflect your hotel’s high standards.

At Linder and Associates, I successfully coordinated schedules across multiple departments and increased client satisfaction scores by 20% through proactive communication and a guest-centered approach. My previous roles at PanAmerican Language and Clear Inc. further honed my abilities to handle high-pressure environments, manage administrative duties and provide seamless support to both clients and internal teams.

I am certified as a receptionist by the International Association of Administrative Professionals and am proficient in Microsoft Office Suite, Zoom and Slack. My bilingual abilities in English and Bulgarian (B1) have enabled me to communicate effectively with diverse clients, a skill that aligns with Marriott International’s global reputation for exceptional service.

Marriott International’s commitment to delivering world-class hospitality resonates deeply with me. I am eager to bring my positive energy, multitasking abilities and dedication to guest satisfaction to your front desk team.

I welcome the opportunity to discuss how my experience and skills align with your needs. Thank you for considering my application. I look forward to the possibility of contributing to Marriott International’s excellence.

Sincerely,

Giovanna Richardson

Format Your Front Desk Agent Cover Letter

A front desk agent’s role depends a lot on your personality and people skills. Showcase these traits alongside your attention to detail by creating a well-formatted cover letter that makes a strong first impression.

Formatting tips to help you build a polished cover letter:

Font style and size: The text of your cover letter should be appropriately sized with a 10-12 point font in a standard style like Arial or Times New Roman.
Spacing: Use readable line spacing of either 1.15 or 1.5 to give your document balance and clarity.
Margins and alignment: Maintain left-aligned text with 1-inch margins to create an organized letter.

Selecting a professional cover letter template

Create your cover letter

To convey your interpersonal skills, you need a stylish cover letter template that’s simple enough to display your accomplishments clearly.

To make a polished and cohesive application package, choose a resume template that matches your cover letter.

How to Write a Cover Letter for a Front Desk Agent

In a customer-facing role like a front desk agent, your personality is a key qualification just like your technical skills or experience. That’s why writing a cover letter that conveys your unique personality is so important. We’ll walk you through how to do it.

Step 1

Tailor your cover letter for the specific front desk position

For a cover letter to succeed, it needs to be customized to the role. This is how you can demonstrate your willingness to put in the effort and your enthusiasm for the role. Use keywords from the job description to show how well you match the qualifications that the employer is looking for.

This will help your letter convince employers and position it to pass through applicant tracking systems (ATS) screening.

Step 2

Include your contact information in the header

It’s essential that the header of your cover letter includes your:

Name.
City and state.
Phone number.
Email address.

Pro tip

You can also include important links, such as your LinkedIn profile, under your header. Just make sure to spruce up your LinkedIn presence if you want to include it.

Step 3

Address the hiring manager by name

Whenever possible, personalize your letter by addressing it to the specific hiring manager. If you can’t find the name, “Dear Hiring Manager” is a suitable alternative, but giving your letter a personal touch is better. It proves you’ve researched the role.

Step 4

Introduce yourself in the first paragraph

Your cover letter should open with an introductory paragraph that gives the employer a quick overview of your career highlights. Just be sure to keep the details brief — you can flesh them out in later paragraphs.

Example opening paragraph for a new front desk agent:

I am delighted to apply for the front desk agent position at [hotel/company name]. My strong communication skills and eagerness to provide exceptional guest experiences make me a perfect candidate for your team.

Example opening paragraph for an experienced front desk agent:

I am enthusiastic about the front desk agent role at [hotel/company name]. With over [number] years of experience in high-volume hotel settings, I am well-equipped to enhance your team’s efficiency and guest satisfaction.

Pro tip

Three sentences should be plenty to write an introduction that sets the tone for your letter.

Step 5

Explain why you’re the best candidate for the role

The body paragraphs are your opportunity to show the employer what you’re capable of. Focus on the following:

Customer service excellence: Discuss specific instances where your service made a difference in guest satisfaction. Focus on outcomes and use numbers to drive home the results you’ve achieved.
Operational skills: Customer service soft skills are important, but a great front desk agent cover letter will also demonstrate administrative skills and service industry knowledge for a balanced overall cover letter.
Unique experiences: Highlight situations that show your ability to handle challenges and maintain composure under pressure.

Example body paragraphs for a front desk agent cover letter:

At [previous employer], I was responsible for managing over 50 guest check-ins and check-outs daily, maintaining a 95% customer satisfaction rating. I successfully implemented a new procedure that streamlined reservation handling, reducing guest wait times by 25%.

In my current role at [current employer], I lead a team of front desk staff in delivering exemplary customer service, contributing to a 30% increase in loyalty program enrollments, which boosted repeat business.

Step 6

Write your cover letter closing

End your cover letter with a closing paragraph that:

Reminds the employer how interested you are in the role.
Highlights your potential.
Invites further conversation in an interview.
Thanks the reader for considering your application.

Example closing paragraph for a front desk agent cover letter:

I am excited about the opportunity to contribute to [hotel/company name]’s success with my proven front desk skills and commitment to outstanding guest service. Thank you for considering my application. I look forward to the possibility of discussing how I can help achieve your customer service and operational goals.

Step 7

Sign off appropriately

End your cover letter with a professional signoff such as “Sincerely” or “Best regards,” followed by your name.

Add a Matching Resume

Create your resume

A great cover letter is only a small part of a successful application. You also need to build a resume that summarizes your experience and skills. For help visualizing a strong resume for a front desk agent, check out some resume examples from service industry professionals.

Want a headstart on making your resume? Try our Resume Builder for a starting point. This tool offers formatting help, content suggestions and templates to match your cover letter.

Key Takeaways

Explore front desk agent cover letter examples
Get a sense of how customer service pros build their letters by checking out sample front desk agent cover letters.
Highlight essential skills for a front desk role
Build a letter that gives the employer a strong sense of your customer service skills and operational capabilities.
Choose an appropriate cover letter template
Pick out a simple template that highlights your qualifications without distracting from the important parts.
Keep your introductory paragraph short and sweet
Introduce your career achievements and interest in the role with a brief introductory paragraph.
Compose detailed body paragraphs
Write detailed body paragraphs focusing on specific examples of your abilities.
Ensure appropriate formatting
Make sure your letter appears professional by following standard formatting rules and proofreading to catch errors or mistakes.