OBJECTIVE I am a highly motivated and results-oriented professional with exceptional leadership and communication skills seeking to join your company. I am looking for a company where I can utilize my Human Resources and Customer Service knowledge and skills.
I am a highly motivated and results-oriented professional with exceptional leadership and communication skills seeking to join your company. I am looking for a company where I can utilize my Human Resources and Customer Service knowledge and skills.
Skills: MS Word/Excel Payroll/Benefits Net 30 Accounts Kronos (payroll) 10Key/40wpm Order Processing POS (Point of Sales) Data Entry Customer Service Switch Board Phones
Education: 1993-1997 Diploma Mesquite High School
Work History: Company Name Aug 1999 – May 2005 Position: Front End Manager/ Payroll/Benefits Coordinator Front End Manager (1.5 years) Duties: customer service, opened/closed cash office, handled a substantial amount of cash, prepared time schedules, and conducted daily audit.
Payroll/Benefits Coordinator (4 years) Promoted to a Human Resource position. Job Duties: checking hours daily for 67 employees, keep track of all the vacation, sick, personnel time for all employees, explaining benefits and assisting employees with benefits/401K packet, interviewing potential new hires, background/drug check, completing new hire and termination paperwork, maintain all employment records, workers compensation claims if employee gets hurt on the job, keep a daily chart for employee’s reviews, coordinating employee training classes in Microsoft and conducting a weekly audit.
Company Name Aug 1994-Aug 1999 Position: Assistant Office Manager Processing customer sales accordingly, balancing cash box daily. I then advanced to Assistant Office Manager. Responsibilities involved: pull credit reports, explain financing and payment plans to customers, make sure all cash boxes were balanced with the nightly deposit, and managed employee schedules. I’m a strong leader who is able to work with little or no supervision, able to make prompt and responsible decisions. Possess strong follow-up skills to ensure tasks are completed correctly and in a timely manner.
A very determined worker willing to accept and gain knowledge of new things; a people person who is able to handle challenging circumstances, whether customer related or job related, in a calm and professional manner.