Training development can be a lucrative profession, with specialists getting a mean hourly rate of $31.11. The job involves planning and delivering training plans in conjunction with others and designing materials to help people learn new skills. A great resume is a must when applying for training and development jobs. The right resume shows you have the right experience for the job and puts your communication skills on display.
Read the job posting carefully so you can tailor your resume; some training jobs require specific industry knowledge and experience, including professional degrees or certifications. Other employers want someone with demonstrated training experience who can learn the industry specifics, but your resume needs to highlight the most relevant requirements.
If you need a little help, use one of our training and development resume templates to ensure you cover every skill you need.
Create ResumeJayden Burke
100 Main Street
Cityplace, CA, 91019
Cell: (555) 322-7337
example-email@example.com
Summary
Experienced Corporate Trainer with expertise in both Financial and Customer Service. Versed in the design, development, and delivery of effective training programs.
Highlights
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Experience
May 2009 to Current
Commonwealth Financial Network Senior Professional Development Associate
- Analyzed the firm's training needs and developed new training programs based on the analysis
- Offered specific training classes to help employees improve their time management, customer service and new product knowledge
- Conducted interactive and engaging quarterly class room training on a wide range of subjects
- Regularly traveled in order to provide live training classes to staff members at our west coast office
- Designed and developed various e-learning modules
- Coached and provided assistance to other trainers at the firm
- Administered the companies Learning Management System
September 2006 to May 2009
Operations Training Specialist
- Conducted training for all call center new hires
- Developed and maintained all call center training materials
- Conducted regularly scheduled trainings classes
- Created introductory e-learning modules
March 2006 to September 2006
Senior Account Services Associate
- Assisted in the training of new call center associates
- Mentored new associates
- Served as an escalation point for complex inquiries
March 2001 to March 2006
Account Services Associate
- Answered operational inquiries directed to the call center
- Served as a "General Investigator" for operational inquiries requiring further research.
February 2000 to March 2001
Receptionist
- Direct incoming calls to the appropriate department or employee.
- Perform administrative tasks as needed.
June 1999 to February 2000
DHL Worldwide Courier Guard
June 1995 to June 1999
Beth Israel Deaconess Medical Center Materials Handler
August 1993 to June 1995
U. S. Trust Corporation Bank Teller
Education
1992
University of Massachusetts
Amherst Political Science, Economics
Professional Courses and Certifications
2008
ASTD (American Society for Training & Development)
ASTD Training Certificate Program
2003
Dale Carnegie
Effective Leadership and Communications Certificate Program
Licensure
2003
General Securities Principal (Series 24)
2001
State Registration (Series 63)
2000
General Securities Representative (Series 7)
Affiliations
Toastmasters International:
Charter member and current VP-ED of the Commonwealth Financial Network Toastmasters Club