You are already at an advantage in the customer care field because you are bilingual, so the next step is to look great on paper with a memorable resume. If you want to wow the hiring managers, the following bilingual customer service representative resume sample is a great place to start. Use it to get ideas on the most relevant skills in your line of work or to get a sense of proper flow and organization for your work history section.
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Giancarlo Placard
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
giancarloplacard@example.com
Professional Summary
Versatile Bilingual Customer Service Representative that is able to deliver quality customer service in French and English. Adept at translating for out of town guests, finding reliable information for guests and enhancing the guest experience. Specializes in cruise ships and resorts with international client bases.
Core Qualifications
- Fluent in English and French
- Customer driven
- Great team member
- Reliable employee
- Willing to travel
- Works well independently
Experience
Bilingual Customer Service Representative, August 2009 – February 2015
Fiesta Cruise Lines – New Cityland, CA
- Accompanied customer service crews on journeys around the world.
- Acted as an interpreter for the guests who could only speak French.
- Assisted in preparing guest cabins prior to guests arriving.
Bilingual Customer Service Representative, June 1991 – June 1999
Isle de Spare Resort – New Cityland, CA
- Helped to translate resort materials into French.
- Worked the front desk to greet guests in English and French.
- Assisted in developing guest activities specifically for French speaking guests.
Education
1991 High School Diploma, French
St. Louis High School – New Cityland, CA