477 Jail Drive Kewanee, IL 61443 (777)-463-7396 firstname.lastname@example.org
Versatile Flight Attendance seeking an opportunity to be part of a world class airline company with a possibility for career and financial advancement.
Summary of Qualifications
High level of customer service Highly flexible and enthusiastic Proficiency in using MS Office Applications (Word, Outlook) Ability to respond on emergency situation and medical situations Ability to comprehend and retain information
Flight Attendant, January 2007- Present PSA Airlines, Dayton, OH
Responsibilities Served and acted as an accurate source of information for passengers, taking immediate steps to initiate service. Responded and provided leadership during emergency situations and/ or in handling disruptive customers. Monitored all safety conditions and emergency equipment of the aircraft while on the ground and in flight. Provided and rendered customer service to passengers be performing or assisting in the performance of all safety, passenger service, and cabin preparation duties. Assisted and helped passengers with carry-on items.
Flight Attendant- Associate, May 2004- December 2006 Compass Airlines, Minneapolis-Saint Paul, MN
Responsibilities Provided high quality in-flight services and consistent with company standards to ensure a positive customer experience. Read and interpreted service and emergency instructions to customers and crew. Communicated and interpreted information to customers and crew. Controlled and operated mechanical equipment and safety equipment. Answered and responded to passengers’ questions about flights, aircraft, weather, and other flight questions.
Master’s Degree in Tourism, 2004 Yale University
Bachelor’s Degree in Tourism, 2002 Yale University