Hospitality Concierge Resume Example

Getting hired for the job of your dreams in the hospitality industry can be challenging when there are so many other qualified candidates out there. Most hiring experts recommend focusing on crafting a stellar resume before beginning a job search. Some jobseekers find themselves overwhelmed with the task of putting together their resumes and need helpful resources. Successful job candidates have found the most assistance from other sample resumes in their industry. Reading over samples can help you get inspiration and ideas.

You can take a look at the hospitality concierge resume sample to get a better idea of what hiring managers look for. Then, you can have a much easier time of preparing your own document and detailing your skills and knowledge. Be sure to use the resume builder tool if you need more formatting and style guidelines.

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Christian Dennis

Professional Summary

Service-oriented Concierge utilizing strong people skills to meet specific guest needs in a timely, organized manner. Expertise in juggling schedules, arranging for customized services and responding quickly to guest needs while remaining courteous and efficient. Apply well-developed judgment and decision-making abilities and complex problem skills to better enhance the guest experience.

Core Qualifications

• Schedule coordination
• MS Office programs
• Resource allocation
• Social perceptiveness
• Client communications
• Time management

Experience

Concierge, October 2013 – Present
Company Name, City, State

• Manage all concierge services from the main desk, including special guest requests and the scheduling of personalized services
• Often assigned high-priority clients and guests due to a proven ability to quickly process requests
• Train new concierge staff members while offering constructive feedback to enhance the productivity of new hires

Bell Attendant, May 2009 – September 2013
Company Name, City, State

• Courteously took guest luggage to rooms and provided information on hotel and resort services
• Developed a reputation for efficiency that resulted in frequent tips and solid performance reviews
• Coordinated multiple duties, including assisting with room preparations, parking, general guest services and light cleaning

Education

2013 Bachelor of Science, Hospitality Management
University of California, City, State

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Why Is This a Good Hospitality Concierge Resume Sample?

The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. The statement uses three concisely written sentences and targets specific industry skills and other essential soft skills. The sample illuminates the importance of people skills, organizational ability, problem-solving, and excellent judgment. It also focuses on an essential part of hospitality, the guest experience.

Next, the skills section uses excellent organization to its full potential in the bulleted list format. This layout makes it easy for hiring managers to skim over the details quickly while reviewing hundreds of other documents. Short phrases that get the most impact make up the included. The candidate includes some skills for the specific job and industry, such as MS Office abilities and scheduling expertise. There are also more general positive job attributes, such as social perceptiveness and time management.

The experience section for the hospitality concierge resume sample includes the relevant work history starting with the present. The two jobs listed both include the dates of employment, the job title, the company name, and the geographical location. Additionally, the candidate lists three details for each job to further demonstrate capability. The sample’s details provide evidence that the candidate has a focus on excellence, with information about reputation, performance reviews, and special responsibilities.

Finally, the hospitality concierge resume sample ends with an academic history section. This part of the resume sample is short and limited with its details. The example states the year of completion for the academic credential, the name of the degree, the university, and the location of the school. Hiring managers most likely only want to see the bare essentials from a candidate’s academic history, as the sample demonstrates.

Why You Need a Strong Hospitality Concierge Resume

Jobs in hospitality are only expected to grow about eight percent by 2024, according to the Bureau of Labor Statistics. Furthermore, some hotels and resorts are cutting back on their concierge services as newer methods of lodging pop up around the world, such as home sharing and short-term vacation rentals. This means there may be an increased amount of competition for the remaining hospitality concierge positions.

Having a top resume is the key to getting your foot in the door for this position. The best hotels and resorts in the world may only hire a small percentage of their overall job applicants. With the hospitality concierge resume sample, you can make your document shine and get closer to a coveted interview.

Costly Hospitality Concierge Resume Mistakes to Avoid

Your resume’s ability to draw in a potential employer can either make or break your candidacy for the job. Employers often disqualify jobseekers who make mistakes in formatting, spelling, or grammar. Not customizing your resume for the specific job or hotel company can also be a rookie mistake when applying for a job as a concierge. Hospitality concierges want to ensure their resumes show off their top qualities and capabilities so they ensure they show their worth to companies.

In the hospitality concierge resume sample, you can see the importance of including the top traits employers look for in candidates. Skills in management, customer service, communication, and organization are essential to the job and getting hired. The sample provides evidence of a candidate who is “service-oriented” with “expertise in juggling schedules.” The candidate also focuses on the “guest experience” above all. This type of detail could help someone stand out above other qualified applicants.

Conclusion

Writing a strong resume is one of the best ways to get closer to a great concierge job in a hotel or resort. As the industry changes and jobs become more scarce, you need to make a great impression with your resume. Illuminating important hospitality industry skills and demonstrating a commitment to excellence, as seen in the hospitality concierge resume sample, can help you get invited to an interview.