Introduction
When hiring managers select candidates for interviews, they often discard resumes that aren’t professional and well-written. When your resume fits the bill, you have a much better chance of moving forward in the hiring process. Our writing guide will help you draft your resume from the summary statement to sections on skills, work experience, and education. Showcasing your skills and experience in the best light gives you the confidence to apply for the position you want. Use our retail sales associate resume template for Word and tips for writing your resume with style and polish.
Retail Sales Associate Resume Template for Word
123 Fake Street | City, State, Zip Code
E: email@email.com T: 000-000-0000
Summary Statement
Outgoing and charismatic sales associate with five years of experience in retail environments. Dedicated to excellent customer service and performing accurate transactions to help store run smoothly, especially during busy times. Enthusiastic about working in teams, constantly improving product knowledge, and helping customers find exactly what they’re looking for.
Skills
* Positive attitude and outgoing approach
* Fast and accurate in using cash register and other retail sales equipment
* Experience handling customer complaints and de-escalating conflict
* Acute eye for visual merchandising and product presentation
* Responsible and trustworthy in handling cash and store keys
* Committed to educating consumers about merchandise, products, and services
* Self-motivated and able to find tasks during down time
Work History
Lead Sales Associate – Company Name, City, State
2015-present
* Lead team of five retail sales associates in busy women’s clothing boutique
* Assist customers with clothing selection, fit, and questions
* Operate cash register and POS systems and train new sales associates on systems
* Help monitor and control product shrinkage; created inventory system that helped reduce shrinkage by 10 percent in first year on the job
* Actively upsell customers by offering additional merchandise to suit their needs
* Create monthly customer newsletter via email and grow mailing list through customer engagement in-store; signed up an average of 100 new customers each month in first year of newsletter creation
Sales Associate – Company Name, City, State
2013-2015
* Advised customers on jewelry in high-end shop specializing in wedding and anniversary jewelry
* Greeted customers upon entering shop and helped them select products to suit their tastes
* Performed jewelry fittings and advised customers on proper fit for wedding bands
* Handled inventory following proper security measures
* Increased individual sales by 15 percent between first year and second year on the job
* Entrusted with store keys to open and close store and filled in as supervisor in manager’s absence
Lead Cashier – Company Name
2012-2013
* Ran register at busy music downtown music shop, managing sales, returns, and memberships
* Completed audits at the end of each shift and worked to determine sources of any shortages or overages
* Awarded “Best Cashier 2012” for 12 months straight of cash register balance accuracy within plus or minus one dollar at end of every shift
Education
Diploma – May 2013
Fairmount High School