An engaging cover letter can be just the trick you need to make a hiring manager stand up straighter. In fact, for customer service specialist jobs, it may be even more important to demonstrate your communication skills and attention to detail, so be sure to tie your qualifications back to the job description. Doing so shows your industry knowledge and your thoroughness. For a case study, please review the professional customer service specialist cover letter sample below, and stay around for the two sections following it.
Professional Customer Service Specialist Cover Letter Sample
Customer Service Specialist Cover Letter Must-Haves
In cover letters such as the professional customer service specialist cover letter sample above, keep the format to three paragraphs, with the middle paragraph serving as the meat. Use it to tie your expertise to the job description and expand on areas that particularly demonstrate your competence. Try to address the letter to a person or to a business rather than writing To whom it concerns, and always remember to express thanks near the end of the letter.
Best Action Verbs for a Customer Service Specialist Cover Letter
To help your cover letter reach its potential, the professional customer service specialist cover letter sample is a great aid, and remember to use action verbs such as provided, listened, ensured, fostered, strategized, collaborated, answered, composed, consulted, and conferred.
Cover Letter Text
Dear Mr. Applebaum,
The job posting for a customer service specialist in Applebaum Restaurants’ e-commerce division stood out to me for several reasons. First, I love the Applebaum chain, not only its food but also the old-time atmosphere of the restaurants. Second, I have the expertise to make valuable contributions in the customer service role.Your job description said that candidates should meet several qualifications; here is how I satisfy these requirements. I have a bachelor’s degree in marketing, a passion for helping people, impeccable organizational skills, and a good work ethic whether I work alone or as part of a team. For example, at my current customer service desk job at Clothes Mart, I listen to customer grievances and collaborate with the customers and with my co-workers to resolve issues. I answer phones and emails, and am able to prioritize my time to respond to as many customer service inquiries as possible without sacrificing quality. I also prepare and present reports to management on both common and unique customer complaints, and I strategize ideas for their resolution. While burnout can be common in customer service, as your posting noted, the challenge actually energizes me because there is no better feeling than knowing I have been able to help someone.I look forward to the prospect of fostering and maintaining customer loyalty to Applebaum Restaurants. Thank you for the time you have taken to evaluate my application materials, and I hope that one day soon we can sit down for an interview.