Bank tellers are solely responsible for most of the money transactions between the bank and their customers. The role that they play is vital to the bank as they are the ones that process the withdrawals, deposits and payments etc.
Bank Teller Job Duties
A bank teller has a lot more responsibilities than most employees at the bank. It is important that every one of his duties is carried out with care and presence of mind, as mistakes can come at a very high cost. The basic duties of a bank teller are:
1) Receiving the working cash for the day and counting it before the shift begins.
2) Accepting deposits of both checks and cash and validating deposit slips.
3) Processing cash withdrawals.
4) Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults.
5) Receiving payments for bills, loans and mortgages.
6) To answer queries and to assist customers with account related issues.
7) To carry out specialized tasks like foreign currency exchange, issuing of traveler’s and cashier checks and money orders.
8) Balancing of the checks and cash at the end of every day.Create this Resume
Bank Teller Knowledge and Skills
1) It is critical for bank tellers to have a good knowledge of mathematics along with a strong numeric ability.
2) Excellent communication and comprehension skills are required to be able to read and understand official documents and communicate their contents effectively.
3) Critical and analytical thinking to be able to solve issues at hand in an appropriate manner.
4) Good interpersonal skills and customer centricity.
Bank Teller Educational Qualifications and Experience
1) Most banks hire candidates who have a high school diploma or an equivalent certification.
2) Administrative, clerical, sales, customer service and cash handling experience is always preferred.
3) Computer knowledge of the relevant hardware and software that is used by banks.
4) Hands on knowledge of relevant business machines.
Bank Teller Salary and Benefits
1) The median salary for a full time bank teller is approximately $21,000 per year.
2) Most banks offer their tellers incentives when they get new customers to use some of the bank’s financial services.
3) 12 paid holidays and a paid vacation are generally also part of the benefits that bank tellers receive.
4) In addition to this, banks also provide their employees with accident, life and health insurance.
5) Some banks even allow their tellers to continue their education and pay their tuition fees too.