Janelle White
Highly motivated Hotel Group Sales Manager with experience in both large resort and small boutique hotel operations. Proven ability to increase group sales in multiple target markets from conferences to tour groups. Committed to ensuring that hotel guests receive the highest quality customer service, helping ensure they return both for future business and personal stays.
Hotel Group Sales Manager, July 2007 – Present
Company Name – City, State
Front Desk Manager, August 2004 – June 2007
Company Name – City, State
2003 Bachelor’s Degree, Hospitality Management
Oregon State University – City, State
Professional Summary
Highly motivated Hotel Group Sales Manager with experience in both large resort and small boutique hotel operations. Proven ability to increase group sales in multiple target markets from conferences to tour groups. Committed to ensuring that hotel guests receive the highest quality customer service, helping ensure they return both for future business and personal stays.
Core Qualifications
- Client Sales Management
- OPERA Property Management Software
- Customer Relations
- Client Retention
- Communication Skills
- Multi-line Telephone
Experience
Hotel Group Sales Manager, July 2007 – Present
Company Name – City, State
- Develop new client leads to help boost hotel group sales numbers
- Help guide business and personal group guests through the reservation process
- Promote product image to various business and conference clients
- Develop sales call cycles to maintain client relationships
Front Desk Manager, August 2004 – June 2007
Company Name – City, State
- Supervised hotel front desk staff
- Scheduled personnel and performed desk agent hiring
- Provided front office customer service through checking guests in and out of hotel
- Worked periodic evening Manager on Duty shifts
Education
2003 Bachelor’s Degree, Hospitality Management
Oregon State University – City, State