I am seeking a career which offers room for professional growth and advancement, continued challenge and change, and stable financial security. | |
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Professional Experience | |
Symetra Financial, Bellevue, WA May 2007- Present Sales Support Representative Responsibilities: · Respond to inbound calls/faxes/emails from producers selling Symetra products, assisting them with product inquiries, illustrations, status of pending applications, and requests for sales literature. · Handling internal inquiries from various departments, such as New Business and Underwriting. · Problem solving and research on behalf of Distributors. · Placing outbound calls to inactive Distributors. · Recognizing and forwarding sales leads to Internal Wholesalers. | |
State Farm Insurance – Carol Flores Agency, Bellevue, WA June 2004 – May 2007 Account Executive/Outside Sales Responsibilities: · Outside marketing and sales within the Seattle metro area – including (but not limited to) “cold” sales calls, walk-ins, business events and forums, networking luncheons, and referral sources. · Prospecting existing clients for additional lines and referral sources. · Service and follow-up on existing and pending client accounts. · Annual insurance and financial review appointments with existing clients. · Training new staff and developing efficient office procedures. | |
State Farm Insurance – Loreen Mason Agency, Carbondale, IL September 2001 – June 2004 Insurance Sales Representative Responsibilities: · Prospecting existing clients for additional lines and referral sources. · Service and follow-up on existing and pending client accounts. · Managing client payment plan accounts. · Training new staff. | |
Bank of Illinois – Kroger Branch, Mt.Vernon, IL October 1997 – December 2000 Financial Service Representative Responsibilities: · Opening new deposit accounts for clients. · Approving and closing personal loans for clients. · Prospecting clients for additional accounts and referrals. · Overseeing the daily balancing of branch vault and teller stations. | |
APEX Telecommunications – Mt.Vernon, IL January 1995 – September 1997 Sales Team Leader Responsibilities: · Hiring and training new staff. · Quality assurance monitoring of outbound and inbound sales calls made by team. · Developing team building and motivational strategies to encourage team in achieving goals. · Tracking and reporting daily sales goals specific to team and project to upper management. · Maintaining daily schedule for staff. · On-going mentoring and evaluation of staff. | |
Education | |
John A Logan Community College, Carterville, IL – 2002 Southern Illinois University, Carbondale, IL – 2003 – 2004 | |
References | |
References are available upon request. |
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